IT Infrastructure Support and Maintenance

IT Infrastructure Support and Maintenance

Rinfras IT Infrastructure support services covers maintenance of an existing corporate data Centres and networks, starting from configuring systems and troubleshooting any issue to regular maintenance and health checks. Optimum performance requires proper monitoring in addition to security, redundancy & upgrades. This is done by proactive maintenance, systems monitoring & high-level service Rinfras IT support and maintenance solutions offer 24/7 technical support services. customer satisfaction is the main priority at our company, customer will have good peace of mind with system being online and running efficiently. thus, enables us to support any future growth and expansion.

Benefit from comprehensive support
  • Professional IT consultation service for your Network, Hyper-converged-Cloud environment, Database Systems, Cyber security ranging from system/network architecture, and system support management to ensure efficient performance at all times.
  • IT Infrastructure support services tailored for your business to support and enhance performance.
  • A complete network support monitoring solution, including 24/7 device management, user experience monitoring and automated alarms and SLA Maintenance through our in-house IT service helpdesk.
  • Perform a full assessment on your existing infrastructure and carry out an audit as part of our optimal services offering and providing recommendation with possible cost reduction with available data and pattern observation.
Constant cover
24x7 dedicated multi-skilled support technicians.
One point of contact
Single provider for multi-vendor IT environments helping to manage contracts efficiently with one point of contact.
Global management
International contract management to handle global business needs.
Quality process
ISO quality accreditations and ITIL processes built upon best practice services framework.

                                                                                

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